The Receptionist serves as the first point of contact for our company; therefore applicant must be Bilingual (English & Spanish). This position is responsible for creating a welcoming and professional environment for clients, staff, and visitors. The Receptionist supports daily office operations by managing front-desk communications, answering calls, scheduling appointments, maintaining client records, and assisting with administrative tasks.
Key Responsibilities:
- Greet and assist all clients and visitors in a courteous and professional manner.
- Answer, screen, and direct incoming calls to appropriate staff.
- Schedule client appointments and manage the office calendar.
- Handle incoming and outgoing mail, deliveries, and document drop-offs.
- Maintain client confidentiality and ensure all information is properly handled.
- Assist with file organization, document preparation, and basic data entry.
- Keep the front desk and lobby area clean and presentable at all times.
- Support team members with administrative duties as needed.
- Monitor and manage office supplies and restocking needs.
- Ensure clients complete intake forms accurately and direct them to the appropriate staff.